Returns & Exchanges

We want you and your pup to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Please ensure all original tags remain attached and the product is free of pet hair to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring they are clean and in sellable condition.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your parcel.

• 4.
  Drop Off and Track

  Take your package to the nearest authorized shipping location and keep your tracking receipt until your refund is processed.